Tracing the Scenarios in Scenario-Based Product Design: A Study to Understand Scenario Generation

By Irene Anggreeni and Mascha C. van der Voort.

Published by The Design Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

Scenario-based design originates from the human-computer interaction and software engineering disciplines, and continues to be adapted for product development. Product development differs from software development in the former’s more varied context of use, broader characteristics of users and more tangible solutions. The possible use of scenarios in product design is therefore broader and more challenging. Existing design methods that involve scenarios can be employed in many different stages of the product design process. However, there is no proficient overview that discusses a scenario-based product design process in its full extent. The purposes of creating scenarios and the evolution of scenarios from their original design data are often not obvious, although the results from using scenarios are clearly visible. Therefore, this paper proposes to classify possible scenario uses based on their purposes, and explain their characteristics and supporting design methods. The classification makes explicit different types of scenarios and their relation to one another. Furthermore, novel scenario uses can be referred or added to the classification to develop it in parallel with the scenario-based design practice. Eventually, the classification can inspire scenario generation by giving a reference of scenario uses in design process.

Keywords: Scenario-based Product Design, Product Design, Scenario Classification, Scenario Generation

Design Principles and Practices: An International Journal, Volume 2, Issue 4, pp.123-136. Article: Print (Spiral Bound). Article: Electronic (PDF File; 1.736MB).

Irene Anggreeni

PhD Candidate, Faculty of Engineering Technology, Laboratory of Design, Production and Management, University of Twente, Enschede, Netherlands

Irene Anggreeni (1982) obtained her Bachelor’s degree in Informatics at Bina Nusantara University, Indonesia. During a brief period of working in the software industry, she became attracted on the human aspect of software development. She continued her master study at Linkoping University, Sweden with a specialization in human-computer interaction and usability. From 2006, she is working on her PhD in Industrial Design Engineering at the University of Twente. Briefly, her work deals with the applicability of concrete stories about product use (henceforth, ‘scenarios’) in the design of consumer products. Her research aims to support designers in the activities of identifying, creating and communicating scenarios within a scenario-based design approach.

Dr. Mascha C. van der Voort

Associate Professor, Faculty of Engineering Technology, Laboratory of Design, Production and Management, University of Twente, Enschede, Netherlands

Dr. Mascha van der Voort (1974) is an associate professor within the Laboratory of Design, Production and Management of the University of Twente. She is leading a research group on scenario based product design with a strong focus on user-product interaction. Concurrently, she has been teaching courses regarding human factors, ergonomics, usability and research methods at the industrial design engineering education program of the University of Twente.

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