This paper demonstrates how design can be used as a cohesive communication tool within an academic setting. It charts the progress of a campus-wide group at Carleton College, founded to strengthen the connections between academic support professionals who are geographically separate and professionally diverse. The group embarked upon a mapping design project, initially as a functional means of describing interrelations between support type, discipline and location, but over time the project evolved into something much more important to the whole campus. This process was facilitated by several layers of design interaction; a yearlong design process working with a group of non-designers, mentorship of student designers who produced the body of work; close collaboration with a liaison in the Dean of the College Office. The process of design led to a paradigm in group work; not only did the act of designing build bonds between those in the group, but student involvement with the project brought the support group closer to the students whom they serve. The experience helped to foster new perspectives on the power of visuality when applied to practical applications within the college.
|Keywords:||Communication, Academic, Academic Support, Support Professionals, Campus, Map, Non-Designers, Mentorship, Collaboration, Pedagogy, Students, Faculty, Administration, Policy, Interaction, Visuality|
Academic Technologist, Information Technology Services, Carleton College, Minneapolis, MN, USA
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