Difficulties Involving Older People in Design Research: A Case Study of the Stereotype Production Method for Graphical Interface Design

By Kin Wai Michael Siu, Annie W. Y. Ng and Chetwyn C. H. Chan.

Published by The Design Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

The stereotype production method for graphical interface design is a way of involving prospective users directly in the interface design process. Prospective users become central to the graphical interface development process and generate ideas through drawings at the very beginning of the conceptual phase. However, there have been few research studies on designing, planning and running the stereotype production method with older people, who often experience a decline in sensory, physical and cognitive functionality. This paper reports a design research project in which older people were invited to participate in graphical interface design using the stereotype production method. Based on the project findings and experience, the paper discusses the difficulties of involving older people in the conceptual design process. The paper attempts to provide insights and recommendations for design practitioners to better optimise the use of the stereotype production method for graphical interface design with older people, which should lead to the development of better and more user-friendly designs.

Keywords: Aging, Design Research, User-centred Design, Stereotype Production Method, Graphical Interface

Design Principles and Practices: An International Journal, Volume 5, Issue 3, pp.495-506. Article: Print (Spiral Bound). Article: Electronic (PDF File; 2.936MB).

Prof. Kin Wai Michael Siu

Professor, School of Design, The Hong Kong Polytechnic University, Hong Kong

Kin Wai Michael Siu is Professor and Lab Leader of the Public Design Lab, School of Design, The Hong Kong Polytechnic University. His research interests are in universal and inclusive design, and public design.

Dr. Annie W. Y. Ng

School of Design, The Hong Kong Polytechnic University, Hong Kong

Annie W. Y. Ng is now with the School of Design, The Hong Kong Polytechnic University. Her research focus is in the domain of ergonomics and human factors, visual communication, and human-interface interaction.

Prof. Chetwyn C. H. Chan

Chair, Department of Rehabilitation Sciences, The Hong Kong Polytechnic University, Hong Kong

Chetwyn C. H. Chan is Chair Professor of Rehabilitation Sciences. He is the founder of the Ergonomics and Human Performance Laboratory at The Hong Kong Polytechnic University. He is elected Fellow of the American Psychological Association and Fellow of the Hong Kong Psychological Society. His research interests are in mental imagery, visualisation and learning, and cross-modal learning.

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