Assessing the Value of Product Service Systems Alternatives: A Conceptual Framework

By Alessandro Bertoni and Marco Bertoni.

Published by The Design Collection

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Article: Print $US10.00
Article: Electronic $US5.00

The paper proposes a conceptual framework, linking value-oriented criteria, simulation approaches and knowledge sources, to support the value-driven assessment of Product/Service Systems in the preliminary product development phase. The paper describes the peculiarities of the Multi Attribute Decision Making (MADM) problem in the PSS domain, identifying relevant categories of criteria to guide the preliminary value assessment of Product/Service Systems. Each criteria has been analyzed and linked to the appropriate simulation method, and each method has been further associated to people/roles in the Virtual Enterprise who might possess relevant knowledge to populate the models. The value assessment of an aircraft engine component has been used as case study for the definition of the value attributes. The list of generic value-related criteria, coupled with the respective simulation approaches has to be considered the main result of the paper.

Keywords: Product/Service Systems, Process Simulation, Value-Driven Design

Design Principles and Practices: An International Journal, Volume 5, Issue 5, pp.655-672. Article: Print (Spiral Bound). Article: Electronic (PDF File; 1.005MB).

Alessandro Bertoni

PhD Student, Functional Product Development, Luleå University of Technology, Luleå, Sweden

Alessandro Bertoni earned his Master degree on Management Engineering at Bergamo University in September 2009. Since April 2010 he is a PhD student at Luleå University of Technology. The main purpose of his research is to radically change the way Product/Service systems development is initiated, and to improve the existing systems engineering approaches by introducing economics in the decision making process, enabling optimum solution strategies to be instantiated during the conceptual and preliminary design stages, by adopting a value-driven perspective on product development. He is involved in the EU FP7 CRESCENDO project, aiming to develop the foundations for the Behavioural Digital Aircraft (BDA), taking part WP 2.2 concerning requirements establishment for the BDA. Alessandro’s actual research focuses on value assessment and value visualization during preliminary PSS design.

Ph.D. Marco Bertoni

Assistant Professor, Functional Product Development, Luleå University of Technology, Luleå, Sweden

Marco Bertoni is WP leader of the “BDA Enterprise Collaboration Capabilities” WP in the EU FP7 CRESCENDO project, and leads the “cross-functional knowledge sharing” research project within the Faste laboratory, a VINN Excellence Center for Functional Product Innovation.

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