Designing Sustainable Product Service Systems in SMEs

By Ricardo J. Hernandez-Pardo, Tracy Bhamra and Ran Bhamra.

Published by The International Journal of Design Management and Professional Practice

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Article: Print $US10.00
Article: Electronic $US5.00

Sustainable Product Service System (PSS) is a promising approach to support companies to move toward more competitive and sustainable business models. In this paper a research approach is presented to identify and develop opportunities to design sustainable PSS particularly oriented to Small and Medium Enterprises (SMEs). This approach is based on the integration of Product and Service Design with the use of Information and Communication Technologies (ICT). This integration delimits the space of reference to search for opportunities to design sustainable PSS making the process more practical and suitable for SMEs. The research approach is presented as a design framework intended to be used by government agencies, research centres, universities, consultancies or other major actors working with SMEs in the design of sustainable business models. Finally, the strengths and limitations of the framework and potential future directions for research in this area are discussed.

Keywords: Sustainability, Design Process, Information and Communication Technologies, Product Service Systems, Business Strategy, Small and Medium Enterprises

The International Journal of Design Management and Professional Practice, Volume 6, Issue 4, pp.57-71. Article: Print (Spiral Bound). Article: Electronic (PDF File; 749.349KB).

Dr. Ricardo J. Hernandez-Pardo

Doctoral Researcher, Loughborough Design School, Loughborough University, Loughborough, Leicestershire, UK

Dr. Hernandez-Pardo holds a B.Sc. in Industrial Engineering from the Colombian School of Engineering, a M.Sc. in Industrial Engineering from the University of the Andes, Colombia and a Master Management Research with focus on Product and Service Design from the National Institute Polytechnic of Grenoble INPG, France. Ricardo completed recently his Ph.D in Sustainable Product and Service Design at Loughborough University. Currently, he is Part-Time Lecturer in the Business School at the University of the Andes in Colombia. Previously he has been Lecturer in the Industrial Engineering Department at the same University. His research has appeared in International Journal of Sustainable Engineering, Sustainability and Design for Innovative Value Towards a Sustainable Society. His research interests comprise product and service design, sustainability in the design process, product service systems and design management.

Prof Tracy Bhamra

Professor of Sustainable Design, Loughborough Design School, Loughborough University, Loughborough, Leicestershire, UK

Professor Bhamra has a BSc in Manufacturing and an MSc in Manufacturing Systems Engineering and Management. She then went on to complete her PhD in Design for Disassembly and Recycling at Manchester Metropolitan University. Professor Bhamra has extensive research experience in the field of sustainable design initially during her PhD and then following that at Manchester Business School and Cranfield University before joining Loughborough University in 2003. During this time she has been very active in developing the research area of Sustainable Design. Tracy has been involved in teaching since 1992 and teaches Sustainable Design on both undergraduate and postgraduate Design Programmes. Her research has been published in Journal of Cleaner Production, International Journal of Sustainable Engineering and Sustainability. Her book Design for Sustainability: A Practical Approach was published by Gower in 2007. Her research interests include methods and tools for sustainable design, sustainable product service systems and sustainable design strategy.

Dr Ran Bhamra

Lecturer in Engineering Management, Wolfson School of Mechanical & Manufacturing Engineering, Loughborough University, Loughborough, Leicestershire, UK

Dr. Bhamra has a BSc in Applied Physics from Kingston Polytechnic, a M.Sc. in Manufacturing Systems and Management from Bradford University and a Ph.D. from Cranfield University. Dr Bhamra is a Senior Lecturer in Engineering Management at Loughborough University and also currently a Visiting Assistant Professor at Hong Kong University. Prior to this, his career was spent in a variety of engineering organizations, in engineering, process improvement and management roles. He teaches operations management and strategy on undergraduate and postgraduate engineering programmes. His research has appeared in International Journal of Production Research, International Journal of Sustainable Engineering and Sustainability. His research interests include competence and resource-based theory, organizational resilience and sustainability in manufacturing strategy